Level-up Your Hotel!
🤩 Improve the quality and consistency of your hotel’s service, operational set-up and guest experience
👩🏻‍🎓 Level-up your staff’s skills & understanding of standards and guest expectations
✅ Build customised winning standards to improve your hotel's operation and fit your target market
💵 Make your hotel more profitable and create unique competitive advantages
💰Tune-up your MICE and sales team to covert up to 60% more revenue
🎯 Reposition or rebrand your hotel to capture your MPTM (maximum-profit target market)
🏆 Prepare for and pass your annual brand standards audit
📈 Reduce negative guest comments, complaints, and staff turnover
Our Popular Solutions
1
Mystery Guest Evaluations
Uncover areas for improvement through undercover assessments.
2
Staff Training
Enhance skills and standards knowledge for better guest experiences.
3
Brand Standards Development
Create customized operating standards to fit your target market.
4
Brand Strategy
Develop effective marketing and positioning strategies.
Front Office Excellence
Arrival/Departure Service
Improve first impressions and check-in experiences. Leave a positive lasting impression with a smooth and memorable check-out.
Guest Services & Concierge
Enhance guest services and local recommendations. Handle enquiries, complaints and requests with confidence to create an excellent guest experience.
Transportation
Streamline guest transportation services and deliver 5-star service every time.
Food & Beverage Mastery
Dining Services
Elevate breakfast, lunch, and dinner experiences. Generate more F&B revenue and achieve maximum guest satisfaction. Improve in-room dining and bar services.
Fine Dining
Train staff to Michelin standards for exceptional culinary experiences. Deliver next-level, 'wow' dining experiences that guests will remember forever.
Housekeeping Perfection
1
Daytime Service
Ensure rooms are immaculately clean, well set-up and well-maintained throughout the guests' stay.
2
Evening Turndowns
Create a welcoming atmosphere for guests returning at night, with special touches that they'll being sharing on their socials.
3
Guest Interactions
Train staff in courteous and efficient communication with guests.
Spa & Leisure Enhancement
Pool & Beach
Optimize service for relaxation areas and drive revenue generation.
Fitness & Spa
Elevate gym and spa experiences that will leave guests telling their fiends about.
Activities
Improve kids club and excursion offerings.
MICE Sales & Reservations
1
Room Reservations
Streamline booking processes for individual guests.
2
MICE Enquiries
Improve handling of group and event inquiries. Convert enquires, close sales and boost revenue.
3
Sales Psychology
Train staff in effective sales techniques.
Management Training
Reducing Attrition
Team Building
Positive Work Environments
Decision Making
Problem Solving
Leadership Skills
Company Profile & Clients
Win-Win Boom is a leading hospitality consulting firm that helps hotels, resorts and hospitality businesses reach their full potential.
The company was started and is managed by 2 former directors of a world-renowned Hotel Inspection company. One has worked directly in the hotel industry in hotel exec-level and GM positions, and the other was the Director Of Evaluations for Forbes, managing and conducting hundreds of Hotel Evaluation and Trainings. Between the two, they have conducted hundreds of Hotel Visits, Trainings, Brand Start-ups and pre-openings; working with dozens of well-known hotel brands across the world - and now they're back together to change the world at Win Win Boom!
Contact Us Today! Don't delay! Time and money is ticking away!
Website
Visit our website at www.winwinboom.com to explore our services and solutions for your hotel.
Email
Contact us directly for any inquiries or to schedule a consultation at win@winwinboom.com.
Phone
Call our dedicated team to discuss your needs and get expert advice. Give us a call on (+66) 02 7616-751.